Platform Terms and Conditions of Use mbi888

1Acceptance of Terms

These Terms and Conditions ("Terms") cover all aspects of using the mbi888 platform, including the website, mobile app, and all related services. These Terms take effect as soon as you complete the registration process or access any part of our platform.

Mbi888 reserves the right to update these Terms from time to time without prior notice. The latest version of the Terms will always be available on this page, with the amendment date noted at the top of the document. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms.

2Member Eligibility

To register and use mbi888 services, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Must be registering on your own behalf, not on behalf of any third party.
• Not currently on a self-exclusion list or any prohibition list issued by a gambling regulatory body.
• Not holding more than one (1) active account on the mbi888 platform.
• Not an employee, contractor, or immediate family member of an mbi888 employee or any partner company.

Mbi888 reserves the right to request proof of identity (IC, passport, or other valid document) at any time to verify a member's eligibility. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

3Account Registration

Each user is only permitted to hold one (1) account only on the mbi888 platform. Holding multiple accounts is strictly prohibited and all associated accounts may be terminated without any compensation.

During the registration process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name exactly as shown on a valid government-issued identification document.
• Exact date of birth.
• An active email address that you personally own.
• A valid and active Malaysian mobile phone number.
• Bank account or digital wallet details for withdrawal purposes.

You are fully responsible for ensuring your account information remains up to date. Any losses arising from inaccurate or outdated information are entirely your responsibility.

4Deposit & Withdrawal

Mbi888 supports a wide range of local Malaysian payment methods for members' convenience, including FPX, Touch 'n Go eWallet, GrabPay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Policy:

• The minimum deposit amount is RM 10 per transaction.
• Deposited funds must be your own and obtained through legitimate means.
• Mbi888 does not accept deposits from third parties or on behalf of another person.
• Depositing using a credit card or borrowed funds is done at your own risk and is strongly discouraged.

Withdrawal Policy:

• Withdrawals are processed within 15 to 30 minutes after the request is approved by our finance team.
• Withdrawals are only permitted to a bank account or digital wallet registered under the same member's name.
• Before the first withdrawal is processed, the KYC (identity verification) process must be fully completed.
• Mbi888 reserves the right to request additional supporting documents for withdrawals exceeding certain limits for compliance purposes.

5Bonus & Promotions

Mbi888 offers a variety of bonuses and promotions to members from time to time. Each offer carries its own conditions, and those specific terms form part of these Terms when you accept any bonus.

General terms applicable to all bonuses:

• Every bonus has a wagering requirement that must be met before a withdrawal can be made.
• Each bonus may only be claimed once per promotion unless otherwise stated.
• Mbi888 reserves the right to cancel any bonus if a member is found to be exploiting the system or engaging in arbitrage betting.
• Bonuses are non-transferable, cannot be sold, and cannot be directly redeemed for cash.
• Mbi888 reserves the right to withdraw any offer or promotion at any time without prior notice.

6Game Rules

All games on the mbi888 platform — including slots, Live Casino, sports betting, and bingo — are subject to their respective game rules, which can be found on the relevant game pages.

• The outcome of all games is final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical failure during gameplay, all affected bets will be voided and funds returned.
• Mbi888 uses a Random Number Generator (RNG) independently audited by internationally accredited bodies to ensure fairness across all games.
• Bets placed after an event has started (in live sports betting) are valid unless automatically rejected by the system.
• Mbi888 reserves the right to void any wager where a significant pricing or odds error has occurred due to a technical fault.

7Prohibitions & Restrictions

To maintain platform integrity and protect all members, the following are strictly prohibited on the mbi888 platform:

• Use of automation software, bots, or any unauthorized tools to play or interact with the platform.
• Collaboration between two or more accounts to gain an unfair advantage (collusion).
• Money laundering or using the platform for any illegal financial purposes.
• Providing false information during registration or the KYC process.
• Misuse of the bonus or promotion system in ways not intended by mbi888.
• Any attempt to hack, damage, or disrupt the operations of the platform.
• Registering or playing on behalf of another person without written authorization from mbi888.

8Security & KYC

Mbi888 conducts a Know Your Customer (KYC) process as part of our commitment to platform security and compliance with international anti-money laundering standards.

Documents that may be requested during the KYC process include:

• Copy of valid identification card (MyKad) or passport.
• Proof of residential address (utility bill or bank statement dated within the last 3 months).
• Bank statement or screenshot confirming ownership of the payment account.
• A selfie holding your identification document (if requested).

You are solely responsible for keeping your password and login credentials confidential. mbi888 will never ask for your password via email, live chat, or any other communication channel. If you suspect your account has been compromised, contact our support team immediately.

9Data Privacy

The collection, storage, and use of your personal data by mbi888 is governed by Privacy Policy ours separately. That Privacy Policy forms part of these Terms and you are encouraged to read it carefully.

In summary, mbi888 is committed to:

• Not selling or sharing your personal data with third parties without your consent, except as required by law.
• Using your data solely for service delivery, identity verification, and account-related communications.
• Giving you access to view and update your personal information through your account settings.
• Complying with applicable data protection requirements under Malaysian law.

10Responsible Gaming

Mbi888 takes responsible gaming seriously. We believe gambling should remain a source of entertainment and never become a cause of financial stress or personal hardship.

Control tools provided by mbi888 to every member:

• Daily / Weekly / Monthly Deposit Limit — Set your own deposit limit.
• Loss Limit — Limit the maximum amount you can lose within a set period.
• Session Time Limit — Set the maximum duration for each gaming session.
• Temporary Break — Suspend your account for a period of 24 hours to 6 months.
• Self-Exclusion — Permanently close access to your account if needed.

If you or someone you know needs help with a gambling problem, please contact our support team or refer to Responsible Gaming page for more information and support resources.

11Limitation of Liability

To the extent permitted by applicable law, mbi888 shall not be liable for:

• Any direct or indirect financial losses arising from use of the platform, including in-game losses.
• Service disruptions, technical failures, or data loss caused by circumstances beyond our control (force majeure).
• Losses resulting from unauthorized access to your account caused by your own negligence in safeguarding your login credentials.
• Any delays in deposit or withdrawal processing caused by third parties such as banks or digital wallet providers.

Mbi888's total liability to you under any circumstances shall not exceed the total amount deposited by you in the 30 days prior to the claim arising.

12Amendments to Terms

Mbi888 reserves the right to amend, update, or replace these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect.

Minor amendments such as grammatical corrections, clarification of existing terms, or changes required by law may take effect immediately without prior notice.

Continued use of the platform after any amendments constitutes your acceptance of and agreement to the updated terms. If you do not agree, you may terminate your account at any time by contacting our support team.